Find out which Maine doctors do the best.
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Information you can use to choose a hospital.
New, August 2010
Facing a high-risk procedure? Which New England hospital is best?
Meet Joe and John. They can help you live a healthier life and save money at the same time. Find out how.
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Dr. Charlie Burger
Dr. Charlie Burger Dr. Barbara Crowley
Dr. Barbara Crowley Patty Roy, RN, MSN, CPHQ
Patty Roy, RN, MSN, CPHQ Dr. Richard Engel
Dr. Richard Engel Dr. Jeffrey Heckert
Dr. Jeffrey Heckert Dr. Frank Bragg
Dr. Frank Bragg Dr. Donald Krause
Donald Krause, MD When a Patient Calls in the Middle of the Night
Speak Up For Patient Safety: How You And Your Family Can Help Us Provide The Care You Deserve(This is the text from a booklet that Central Maine Medical Center provides to their patients.) When you or a loved one is a patient, you can help us prevent errors and give you the safest care. We invite you to be part of the health care team and speak up for safety. Preventable Medical Mistakes: Maine Employers and Hospitals Tackle A Tough Problem
Answers To Your Questions About Our Clinical Office Systems Survey
We interviewed Lisa Letourneau, MD MPH to get answers to your questions about the Clinical Office Systems survey data. Two of Maine’s Best Rated Doctors Tell You How to Choose and Partner With a Doctor for Best Results
We asked Maine Doctors McConnell and Nakamura questions that we’ve heard patients ask over and over again. These questions are sometimes hard to ask your doctor. Both doctors felt these questions were important and were pleased to give these answers. Maine Doctor Rick Marsh says, “Computers rule!” Learn How Computers Help His Practice Give Great Care.
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Making the health care system accountable for the care it provides, increases its credibility with patients, purchasers and regulators. Measuring and reporting the quality of the health care patients receive has enormous potential to improve care and increase both patient and physician satisfaction.
“Be an active partner with your healthcare team. Communicate and share information and all concerns, and if it does seem right to you speak up and be sure you are heard.”
“I have had the pleasure and privilege to serve as the physician to my patients for many years. It is a hard job to be a doctor and an increasingly difficult time to be a patient. I embrace not only the truly amazing change in the technical aspects of medical care but am also confident that new systems of delivery of care and the open sharing of information between doctors and their patients will help us all to achieve healthier and enriching lives.” 
“The most important things that patients can do for their own healthcare is to have their annual physical examination, make sure they understand the doctor’s advice, and follow their care plan. Many times primary care doctors only see patients when they are sick or something is wrong. Having an annual physical exam to help prevent illness is key.”
“People have heard of Consumer Reports. The Maine Health Management Coalition at www.mhmc.info is the consumer reports of healthcare, and people can use this information to make decisions.” 
Patients should feel comfortable that the care provided by their physician and hospital is safe, efficiently delivered, and of high quality. They should feel satisfied that their care is provided by caring, compassionate providers, and their questions and concerns are answered thoroughly. We at Maine Health Management Coalition are all working together to provide this information to our patients to ensure the best care possible.
Drs. Albaum and Claffey talk about how good office systems help you and your doctor solve problems. Maine Doctors Albaum and Claffey Talk About A Major Link In Giving And Getting Great Care – Clinical Office Systems We interviewed two Maine doctors to get their insights and views about how clinical office systems make great care happen.
Just the other day, an employee asked me: “Is the State going to cut corners with our health care?” Others have asked: “Are you doing anything to make sure we get good, safe care?”
Lisa Letourneau, MD MPH, serves as Director of Clinical Integration for MaineHealth, a nonprofit integrated healthcare delivery system. She has a wide range of clinical and administrative experience, and has a particular interest in helping to build connections between public health and clinical care. She has been involved in planning and implementing several chronic illness programs at MaineHealth, including diabetes, asthma, and heart failure.
Jennifer McConnell, MD, practices at the Winthrop Health Center outside of Augusta. She’s a family practice doctor who loves to take care of entire families, from babies to grandparents. Dr. Jenn is really pleased when patients are able to talk to her about things they can’t talk to anybody else about, such as feeling anxious or depressed.
Roy Nakamura, MD, practices at Martin’s Point Healthcare in Brunswick. He’s a family practice doctor eager to help his patients feel at ease, so they can share what’s really on their minds. When a patient says “By the way, doctor…”, that’s when Dr. Roy knows the patient trusts him enough to tell the hard truths.
Meet Richard Marsh, M.D. Board Certified Pediatrician (baby and children’s doctor) and one of Maine’s best practice doctors. Patients rate his care as excellent. He says his computer, not just his stethoscope and friendly manner, helps him deliver that great care. Learn why he and his patients have grown to love his computer.